Tours from the boats home base, that are cancelled due to weather, ice conditions, technical conditions on the boat, and disease in the crew – will always be refunded 100%. It is only the captain of the boat who makes decisions in these matters. It will always be attempted to move the trip to another time or another date.
Greenland Water Taxi is not responsible for other peoples costs or expenses due to cancellations or delays in the service.
Tours based on ports other than home base will be billed as waiting day in case of cancellations.
A complex maintenance plan keeps the boat in the best possible condition, and minimizes the risk of technical problems.
If the customer chooses to cancel or reschedule a charter-booking, the following rules aply:
Until 21 days before tour start all bookings are fully refunded (unless other is agreed by the confirmation)
Less than 21 days before tour start 35% is paid (the rest will be refunded)
Less than 72 hours before tour start 75% is paid (the rest will be refunded)
If other rules apply they will be presented in the confirmation mail.
Described trips can change routes and destination along the way in case of challenges unforeseen weather and ice conditions. In such cases, refunded compared to not spent sailing time.
Prices and conditions
All year – Private charter
Accommodation for boat in port other than home base… 6.000 DKK
Waiting day for the boat in port other than home base… 12.000 DKK
Regardless the calculated time there will always be billed for actual time spent on each tour.
If you have special request, please do not hesitate to call or send an email. We would be happy to put a special offer together to you.
For other prices see individual trips under Excursions.
Equipment and Storage
Equipment and luggage allowed at your own risk. Greenland Water Taxi takes no responsibility of any damage to passengers carried equipment and luggage.